Frequently Asked Questions

What size are your boxes?

All of our boxes are 27 x 17 x 12 inches to make stacking simple and easy. There's no need to play Tetris with these boxes!

How much weight can each box hold?

Each box has a 400 lb capacity! Rest assured, the bottom won't fall out while you are carrying it.

Are your boxes cleaned?

Yes! Our bins are cleaned and sanitized before they are delivered to your house. Please return boxes in the same condition we deliver them in.

If I return my boxes early do I get a discount?

Unfortunately we do not provide refunds or discounts for returning boxes before the designated pick-up date.

Do you have a cancellation fee?

You can cancel your order within 72 hours of your drop off date with no charge. Waiting until after the 72 hour window will result in a $35 cancellation fee. 

What happens if I damage or lose a box?

A $25 fee will be issued for each box that is damaged or lost.